UhOhToons

What to do when things go wrong, in cartoons

Subscribe
Latest

UhOhToons · Fire and home

Stuck in an Elevator? How You Get Out Safe

Stuck in an elevator between floors? Here's exactly how you get out safe.

Published October 24, 2026 · 1:13 Short · 1 min read

What not to do

  • Don't pry the doors open.
  • Don't try to climb out. Not the doors, not the top.
  • Don't climb out. Wait.

This really happened

January 2019, New York City: a woman was stuck in a home elevator for about three days before firefighters opened the doors. Read the report

Every word of the Short

Your elevator just stopped. Between floors. The lights flicker. Here's exactly how you get out safe. Don't pry the doors open. Don't try to climb out. Not the doors, not the top. That's how people get hurt.

One. Ring the alarm. Push the alarm button.

Two. Use the elevator phone. Press the call button. Tell them three things. The building. The elevator number. The floors you're stuck between. No answer? Got your own phone? Call or text someone. Tell them you're stuck, and where.

Three. Calm down. You won't run out of air. There's plenty. Move to the back. Face the doors. Or sit on the floor. That's fine too.

Four. Wait for help. It's coming. Say it out loud, so everyone hears it. Help is coming. Keep the doors shut. You're safer inside. Doors open, but the floor is way up or way down? Don't climb out. Wait. Only step out when firefighters or building workers say so. Is someone hurt, or very sick? Call 911. Say it with me. Alarm. Phone. Calm. Wait. And if there's ever a fire, never take the elevator. Take the stairs. Follow UhOhToons to live.

Sources

Every step in this video comes from these sources. We re-read each one before the video went out.

  1. NYC Department of Buildings, Elevator Safety
  2. Oregon Building Codes Division, Elevator and Escalator Safety Tips (PDF)

More worst-case scenarios